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Can I return my pre-loved purchase?Updated a year ago

  • All pre-loved items are final sale unless the item is not in the condition that the seller guaranteed. You may then open a dispute and we will find the best solution to mediate the situation. Please contact [email protected] if you have any questions. Some disputes may include:
    • Item’s size was listed incorrectly
    • Stains or blemishes
    • Missing elements of the order (accessories)
    • Clear evidence of wear not listed by seller
    • The seller shipped the wrong item
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