# thefryecompany

> Public Help Center articles for thefryecompany.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Do you require a signature for delivery of my order?](https://support.thefryecompany.com/en-US/do-you-require-a-signature-for-delivery-of-my-order-2660295.md): It will depend on the shipper whether a signature is required for delivery. However, in most cases, our deliveries do not require a signature. If you received a text message indicating that you needed to sign for delivery, it could be related to the
- [WHAT IS YOUR SHIPPING POLICY?](https://support.thefryecompany.com/en-US/what-is-your-shipping-policy-212765.md): Same Business Day Shipping On All Orders Received by 12 p.m. EST. Business Days do not include weekends or holidays. Shipping Type. Estimated Delivery. Price. Shipping Availability. Economy. 4-8 Business Days. $12. 48 contiguous United States. Free E
- [HOW DO I TRACK MY ORDER?](https://support.thefryecompany.com/en-US/how-do-i-track-my-order-212766.md): Please visit our tracking page: https://thefryecompany.aftership.com/. Please contact customer service via chat or email support@thefryecompany.com if you need assistance.
- [HOW DO I START A RETURN OR EXCHANGE?](https://support.thefryecompany.com/en-US/how-do-i-start-a-return-or-exchange-212767.md): Please visit our automated returns and exchange center: https://thefryecompany.com/apps/aftership-returns-center
- [WHAT IS YOUR RETURN POLICY?](https://support.thefryecompany.com/en-US/what-is-your-return-policy-212768.md): We hope that you love your Fryes. If the product you purchased is not as expected, please return it to us for a full refund within 30 days of delivery. We will gladly accept returns purchased from Frye’s online store (thefryecompany.com) that are unw
- [WHAT IS YOUR REFUND POLICY?](https://support.thefryecompany.com/en-US/what-is-your-refund-policy-212769.md): Refunds for eligible returns will be issued to the original method of payment used on the order once processed. If an E-Gift Card was used at checkout, this refund will be issued back to the same E-Gift Card. Discounts applied at the time of purchase
- [CAN I CHANGE OR CANCEL MY ORDER?](https://support.thefryecompany.com/en-US/can-i-change-or-cancel-my-order-212770.md): If your order has not been shipped, please reach out to customer service via chat or email support@thefryecompany.com, to request an order cancellation or change. We will do our best to accommodate order changes and cancellations, but if your order h
- [WHAT ARE YOUR CREDIT/DEBIT CARD POLICIES?](https://support.thefryecompany.com/en-US/what-are-your-creditdebit-card-policies-212771.md): thefryecompany.com is currently accepting orders using: Visa, Mastercard, American Express Discover, PayPal, Aftership, Klarna, Google Pay, Apple Pay, and Amazon Pay. Your credit card will be charged at the time your order is placed. If any adjustmen
- [WHAT IS THE COLORADO DELIVERY FEE?](https://support.thefryecompany.com/en-US/what-is-the-colorado-delivery-fee-212772.md): A new retail fee is taking effect in Colorado on July 1, 2022. Retailers will have to collect the $0.27 fee every time they deliver taxable goods to a Colorado address. This will add a layer of compliance complexity for both in-state and out-of-state
- [DO YOU HAVE FIT AND SIZING RECOMMENDATIONS?](https://support.thefryecompany.com/en-US/do-you-have-fit-and-sizing-recommendations-212773.md): Yes. A small amount of heel slippage is normal with new boots. It will gradually decrease as you wear them. Many people have one foot that is slightly larger than the other. If your foot is between sizes, we recommend you order up a half size. If you
- [MILITARY DISCOUNT](https://support.thefryecompany.com/en-US/military-discount-212774.md): Frye has a long tradition of supplying and recognizing America's troops. As a small sign of gratitude for our military and their service to our nation, we proudly offer all active United States military personnel a 15% discount on full price purchase
- [STUDENT DISCOUNT](https://support.thefryecompany.com/en-US/student-discount-212775.md): Our student discount program is being reformulated, and is currently unavailable. We will make an announcement when the program is updated.
- [COUNTERFEIT WEBSITES](https://support.thefryecompany.com/en-US/counterfeit-websites-212776.md): If you have searched online for Frye products, then you may already have been exposed to the many sites that are currently advertising counterfeit Frye products using such phrases as "frye boots clearance," "frye boots sale," "frye boots outlet" and
- [A MESSAGE REGARDING OUR RETAIL STORES](https://support.thefryecompany.com/en-US/a-message-regarding-our-retail-stores-212777.md): After careful consideration, we have made the difficult decision to close all of our retail locations. We have loved being a part of your communities and remain committed to providing the best-in-class service to all of our customers shopping with us
- [Gift More, Save More: Gift Card Promotion](https://support.thefryecompany.com/en-US/gift-more-save-more-gift-card-promotion-372544.md): The Gift More, Save More savings event offers $25, $50, and $100 gift cards. The gift cards are valied through February 29. 2024. Gift cards are not redeemable for cash. Gift cards cannot be used past their expiration date. Gift cards may not be rede
- [WHAT IS INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/what-is-installments-with-afterpay-212778.md): Installments with Afterpay is a service that allows you to make purchases now and pay for them over time. To learn more, visit www.afterpay.com
- [HOW DO I USE INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/how-do-i-use-installments-with-afterpay-212779.md): Simply shop online and add items to your shopping bags and checkout as normal. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual,
- [WHERE CAN I USE INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/where-can-i-use-installments-with-afterpay-212780.md): Installments with Afterpay can only be applied to purchases made on thefryecompany.com website. Payment options depend on purchase amount.
- [CAN I USE INSTALLMENTS WITH AFTERPAY IF I'M AN INTERNATIONAL CUSTOMER?](https://support.thefryecompany.com/en-US/can-i-use-installments-with-afterpay-if-im-an-international-customer-212781.md): Afterpay is only offered to our customers who have a US billing address, US shipping address, a US credit card, debit card, or bank account, and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phon
- [HOW DOES THE PAYMENT SCHEDULE WORK?](https://support.thefryecompany.com/en-US/how-does-the-payment-schedule-work-212782.md): For pay-in-4 payments, generally customers are required to make their down payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. For monthly payments, customers may be required to
- [WHERE CAN I FIND COMMON QUESTIONS ABOUT PAYMENTS?](https://support.thefryecompany.com/en-US/where-can-i-find-common-questions-about-payments-212783.md): Check out the Afterpay Payments FAQ.
- [WHEN WILL MY ITEMS BE DELIVERED IF I USE INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/when-will-my-items-be-delivered-if-i-use-installments-with-afterpay-212784.md): Afterpay orders are delivered pursuant to delivery time frames presented by YourName after you complete your order online.
- [IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?](https://support.thefryecompany.com/en-US/is-there-a-limit-to-how-much-i-can-spend-on-a-single-transaction-212785.md): Yes, transaction value limits apply to purchases made on YourWebsite.com using installments by Afterpay.
- [ARE THERE PRODUCTS THAT ARE NOT ELIGIBLE FOR PURCHASE USING INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/are-there-products-that-are-not-eligible-for-purchase-using-installments-with-afterpay-212786.md): There are certain items that are restricted from purchase using Afterpay.
- [HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED USING INSTALLMENTS WITH AFTERPAY?](https://support.thefryecompany.com/en-US/how-do-i-return-or-exchange-an-item-purchased-using-installments-with-afterpay-212787.md): Subject to thefryecompany.com's return and refund policies, if you have changed your mind, you may be able to return your Afterpay purchase for a refund. Please check that your return or exchange meets thefryecompan.com's Return policy here. Afterpay
- [WHAT HAPPENS IF I DON'T PAY MY AFTERPAY INSTALLMENTS ON TIME?](https://support.thefryecompany.com/en-US/what-happens-if-i-dont-pay-my-afterpay-installments-on-time-212788.md): You will be prevented from using Afterpay and you may be charged a late fee.
- [WHAT HAPPENS IF I HAVE A PARTIAL REFUND, AND HOW DOES THAT AFFECT MY PAYMENTS?](https://support.thefryecompany.com/en-US/what-happens-if-i-have-a-partial-refund-and-how-does-that-affect-my-payments-212789.md): Afterpay will be notified once your refund is processed. If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a r
- [DOES AFTERPAY CHARGE INTEREST?](https://support.thefryecompany.com/en-US/does-afterpay-charge-interest-212790.md): Pay-in-4 purchases are always interest-free. Monthly payments may include interest. If your installment loan includes interest, you will be able to see the amount you will owe before completing the purchase.
- [WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?](https://support.thefryecompany.com/en-US/where-can-i-find-out-more-about-afterpay-212791.md): If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms of Service, Pay-in-4 Installment Agreement, Monthly Payment Loan Agreement as well as Afterpay's Privacy Policy. If you
- [How do I sell my pre-loved item?](https://support.thefryecompany.com/en-US/how-do-i-sell-my-pre-loved-item-212800.md): Login to your Frye account (or create an account) and click “Sell a Pre-Loved Item”. If you don’t have an account you can create an account using the same email address you used to place your original order and your purchase history will appear.If yo
- [Why don’t I see a Sell Used Button?](https://support.thefryecompany.com/en-US/why-don%E2%80%99t-i-see-a-sell-used-button-212801.md): The Frye Exchange is only available to US customers right now! We apologize for the inconvenience and are looking to expand in other markets soon.
- [What can I sell?](https://support.thefryecompany.com/en-US/what-can-i-sell-212802.md): You can sell any footwear or handbags you’ve previously purchased from thefryecompany.com since 2016. You can also sell Frye footwear purchased from a third-party retailer, though certain restrictions may apply. At this time we are unable to accept a
- [Why can’t I sell items prior to 2016?](https://support.thefryecompany.com/en-US/why-can%E2%80%99t-i-sell-items-prior-to-2016-212803.md): Due to technical restraints with our website we are unable to accept items purchased prior to 2016 at this time. We are hoping to expand our offering soon and this is just the beginning of The Frye Exchange!
- [How are pre-loved items priced?](https://support.thefryecompany.com/en-US/how-are-pre-loved-items-priced-212804.md): The Frye Exchange will recommend a price based on the condition of the item and MSRP. You can select the suggested price or input your own sale price.
- [How do I supply product photos?](https://support.thefryecompany.com/en-US/how-do-i-supply-product-photos-212797.md): You must provide recent and accurate product photos for your resale request to be approved. For best results take your photos in bright, natural light, on a plain background and upload in 1:1 (square) format. Resale requests without a photo will not
- [How do I know when my item sells?](https://support.thefryecompany.com/en-US/how-do-i-know-when-my-item-sells-212798.md): When your item sells, you will receive an email notification with instructions on how to ship your item.
- [How do I pack my items?](https://support.thefryecompany.com/en-US/how-do-i-pack-my-items-212799.md): Please pack your item carefully with all accessories and additional parts. We recommend using any packaging you have from the initial or previous purchases. For both the planet and convenience we highly encourage reusing packaging.
- [How is shipping handled?](https://support.thefryecompany.com/en-US/how-is-shipping-handled-212805.md): When a customer purchases your item, you will be emailed a prepaid and trackable USPS Priority shipping label addressed to the buyer. The item must be sent within 3 business days. There is no additional cost to you for shipping. Please carefully and
- [I can’t ship my item immediately, what should I do?](https://support.thefryecompany.com/en-US/i-can%E2%80%99t-ship-my-item-immediately-what-should-i-do-212806.md): We understand that you may not always be close to the items you are selling. Feel free to reach out to us with any delays or pending shipments. We will contact your buyer and make sure a new timeline is established. In addition, feel free to pause li
- [How and when do I get paid?](https://support.thefryecompany.com/en-US/how-and-when-do-i-get-paid-212807.md): When the buyer confirms the item arrived in the condition described in your listing, you will receive notification of payment as store credit to thefryecompany.com via email valued at 100% of your resale on The Frye Exchange. These codes are eligible
- [What is The Frye Exchange?](https://support.thefryecompany.com/en-US/what-is-the-frye-exchange-212808.md): The Frye Exchange is the dedicated marketplace for buying and selling Frye Boot Company pieces you love over and over again. We’ve created this community experience for finding and purchasing our pre-loved items. The Frye Exchange is currently availa
- [What can I find in The Frye Exchange?](https://support.thefryecompany.com/en-US/what-can-i-find-in-the-frye-exchange-212809.md): You will find Frye customers reselling their pre-loved, but gently worn footwear. The conditions of these items sare available to view within the collection. See what’s eligible to be sold below. Items shown are sold by a Frye customer and will ship
- [How am I guaranteed all product is authorized?](https://support.thefryecompany.com/en-US/how-am-i-guaranteed-all-product-is-authorized-212810.md): While the customers are selling their own product, Frye reviews and approves all listings before they go live.
- [How do I pay for a pre-loved item?](https://support.thefryecompany.com/en-US/how-do-i-pay-for-a-pre-loved-item-212811.md): You will use the same secure checkout that we offer for all new purchases from The Frye Company. Simply click “Add to Cart” and head to checkout. Please note at this time we cannot accept PayPal payments on any resale purchases. You can combine full
- [How long does shipping take?](https://support.thefryecompany.com/en-US/how-long-does-shipping-take-212812.md): We ask all sellers to ship their product within 3 business days of purchase. All pre-loved items will ship via USPS Priority and you will receive tracking information. Expedited shipping services do not apply to any The Frye Exchange purchases. You w
- [What if my item does not arrive?](https://support.thefryecompany.com/en-US/what-if-my-item-does-not-arrive-212813.md): If your package was lost we suggest waiting one additional business day and checking with neighbors, friends, and all addresses. If your item has still not arrived, contact us at help@trove.co and we will do our best to get your delivery resolved.
- [Can I return my pre-loved purchase?](https://support.thefryecompany.com/en-US/can-i-return-my-pre-loved-purchase-212814.md): All pre-loved items are final sale unless the item is not in the condition that the seller guaranteed. You may then open a dispute and we will find the best solution to mediate the situation. Please contact help@trove.co if you have any questions. So
- [How do I know my size?](https://support.thefryecompany.com/en-US/how-do-i-know-my-size-212815.md): Women’s https://www.thefryecompany.com/pages/sizechart-women-shoes. Men’s https://www.thefryecompany.com/pages/sizechart-men-shoes
- [Does Frye offer an extended returns policy for the holiday season?](https://support.thefryecompany.com/en-US/does-frye-offer-an-extended-returns-policy-for-the-holiday-season-941450.md): Yes, Frye allows extended returns for orders placed between 11/1/2024-12/31/2024. Orders placed within that window can be returned until 1/31/2025. with our standard returns fees and policies. For more information on our return policy, please visit o
- [Does Frye offer expedited shipping options?](https://support.thefryecompany.com/en-US/does-frye-offer-expedited-shipping-options-941449.md): Yes, for certain locales. We offer 3-day, 2-day, and 1-day expedited shipping options with UPS. We recommend checking if those options are available for your location at checkout. For 3-day shipping, we recommend ordering by 1pm CT on 12/19. For 2nd
- [Does Frye offer gift wrap?](https://support.thefryecompany.com/en-US/does-frye-offer-gift-wrap-941451.md): Unfortunately, we do not offer gift wrap at this time. All Frye shoes, except for shoes in The Frye Exchange, are shipped in a Frye branded shoebox.
- [Can I expedite an order I’ve already placed?](https://support.thefryecompany.com/en-US/can-i-expedite-an-order-i%E2%80%99ve-already-placed-941452.md): If your order has not yet been processed by our warehouse, it may be possible to change your shipping method. Please contact our customer service team via chat or via email at support@thefryecompany.com for assistance. Please note that the customer i
- [What if the shipping cutoff date has passed?](https://support.thefryecompany.com/en-US/what-if-the-shipping-cutoff-date-has-passed-941455.md): You can still place orders with Frye, but the order may arrive late. As an alternative, Frye e-gift cards are available for purchase in amounts from $10 to $1000.
- [Why am I not able to file a claim?](https://support.thefryecompany.com/en-US/why-am-i-not-able-to-file-a-claim-323319.md): You can file a claim only when the policy status is Active, which happens once the order is shipped.
- [What is the coverage limit of AfterShip Protection?](https://support.thefryecompany.com/en-US/what-is-the-coverage-limit-of-aftership-protection-323318.md): Each order is insured with the amount of $10,000. If you are planning to buy AfterShip protection for an order worth over $10,000, please divide your order into two or more mini-orders to get the full coverage.
- [What is covered under the AfterShip Protection fee?](https://support.thefryecompany.com/en-US/what-is-covered-under-the-aftership-protection-fee-323316.md): AfterShip Protection fee covers only the product, not the shipping amount and tax fee. It gets charged based on the pricing of product items, which means the AfterShip Protection fee will increase in the case of luxurious items.
- [Is there any deadline to file a claim?](https://support.thefryecompany.com/en-US/is-there-any-deadline-to-file-a-claim-323317.md): Yes, you must file a claim in writing and within 90 days from the date of delivery if your order is lost or damaged.
- [Will the protection fee be credited back to my account if I initiate a refund?](https://support.thefryecompany.com/en-US/will-the-protection-fee-be-credited-back-to-my-account-if-i-initiate-a-refund-323315.md): AfterShip Protection fee will be refunded if you initiate the refund request before the order gets shipped. Once the order is shipped, the protection fee won’t be refunded.
- [What are the AfterShip Protection policies?](https://support.thefryecompany.com/en-US/what-are-the-aftership-protection-policies-323309.md): Please check the terms and conditions here for coverage details and exclusions.
- [What commodities are eligible for coverage under AfterShip Protection?](https://support.thefryecompany.com/en-US/what-commodities-are-eligible-for-coverage-under-aftership-protection-323311.md): Not all commodities are eligible for coverage like contraband, illicit goods, accounts receivable, fish meal, nuclear fuel and substances, fireworks, explosive agents, fire-starting devices or aids, plants, animals and insects, human tissues or organ
- [What should I do if I have questions about the claim result?](https://support.thefryecompany.com/en-US/what-should-i-do-if-i-have-questions-about-the-claim-result-323312.md): Please note that InsureShield® takes the final call, not AfterShip. Therefore, buyers must reach merchants and request them to communicate with the insurance company to get clarity related to the claim result. Kindly do not contact AfterShip Protecti
- [Does AfterShip Protection insure orders based on the shoppers' countries?](https://support.thefryecompany.com/en-US/does-aftership-protection-insure-orders-based-on-the-shoppers-countries-323313.md): Both international and domestic shipments are covered under AfterShip Protection. However, the coverage will be null and void if there's a violation of any U.S. economic or trade sanctions.The insurance company will contact USA merchants to get more
- [Will AfterShip Protection insure orders containing multiple items?](https://support.thefryecompany.com/en-US/will-aftership-protection-insure-orders-containing-multiple-items-323314.md): AfterShip Protection insures the whole order, no matter how many items it has. Kindly file a claim when you receive all the items because you can submit the claim amount only once.
- [How do I qualify for an Authentic Membership free trial?](https://support.thefryecompany.com/en-US/how-do-i-qualify-for-an-authentic-membership-free-trial-388851.md): First-time members are eligible for a 30 day free trial. To activate your free trial, join directly here or add the Authentic Membership trial to the cart or checkout page of any participating brand and complete your purchase. Note that we do require
- [What is the Authentic Membership cancellation policy?](https://support.thefryecompany.com/en-US/what-is-the-authentic-membership-cancellation-policy-388852.md): Members may cancel their Authentic Membership at any time by signing into the Authentic Membership portal here, navigating to the ‘Billing’ tab and selecting ‘Cancel Membership’ under the ‘Manage Membership’ section. If you cancel your Authentic Memb
- [When will I be billed for Authentic Membership?](https://support.thefryecompany.com/en-US/when-will-i-be-billed-for-authentic-membership-388853.md): Following the 30 day free trial period, Authentic Members are billed to the credit card on file every 30 days according to the date of sign up. To find your next billing date, sign into the member portal here, navigate to the ‘Billing’ tab and find y
- [How can I update my Authentic Membership payment information?](https://support.thefryecompany.com/en-US/how-can-i-update-my-authentic-membership-payment-information-388855.md): Authentic Membership fees are automatically billed to the card associated with your initial subscription of the Authentic Membership product. To update your payment information, sign into the member portal here, navigate to the ‘Billing’ tab and sele
- [How can I pay for my Authentic Membership?](https://support.thefryecompany.com/en-US/how-can-i-pay-for-my-authentic-membership-388856.md): Authentic Membership fees are automatically billed to the card associated with your initial subscription to the Authentic Membership product. The initial subscription must be made with an eligible debit or credit card through Shop Pay. When signing u
- [Which brands currently offer Authentic Membership benefits?](https://support.thefryecompany.com/en-US/which-brands-currently-offer-authentic-membership-benefits-388857.md): Currently, you may redeem your benefits through FRYE Boots, Shoes & Bags for Men and Women | Since 1863 , Juicy Couture® Official Site | New Year, New Glam
- [How do I redeem my Authentic Membership benefits on participating brand sites?](https://support.thefryecompany.com/en-US/how-do-i-redeem-my-authentic-membership-benefits-on-participating-brand-sites-388858.md): There are several ways to redeem your Authentic Membership benefits on participating brand sites. First and foremost, because Authentic Membership is powered by Shop Pay, if you have cookies enabled, you should be automatically identified as a Shop P
- [Can I redeem my Authentic Membership benefits in store?](https://support.thefryecompany.com/en-US/can-i-redeem-my-authentic-membership-benefits-in-store-388859.md): Currently, the 10% discount and free shipping benefits are offered online only through Juicy Couture® Official Site | New Year, New Glam and Frederick's of Hollywood®: Sexy Lingerie, Bras, Panties & More
- [When should I place my order to get my gift by Christmas?](https://support.thefryecompany.com/en-US/when-should-i-place-my-order-to-get-my-gift-by-christmas-2893021.md): We recommend ordering by 1pm CT 12/12 for Standard Ground Shipping with UPS ($12 or free if your order is over $275). We also offer expedited shipping in certain locales and expedited shipping costs are calculated based on your location. For 3-day sh
- [Does Frye and Co. offer expedited shipping options?](https://support.thefryecompany.com/en-US/does-frye-and-co-offer-expedited-shipping-options-2893377.md): Yes, for certain locales. We offer 3-day, 2-day, and 1-day expedited shipping options with UPS. We recommend checking if those options are available for your location at checkout. For 3-day shipping, we recommend ordering by 1pm CT on 12/17. For 2nd
- [Does Frye and Co. offer an extended returns policy for the holiday season?](https://support.thefryecompany.com/en-US/does-frye-and-co-offer-an-extended-returns-policy-for-the-holiday-season-2893406.md): Yes, Frye and Co. allows extended returns for orders placed between 11/1/2025-12/31/2025. Orders placed within that window can be returned until 1/31/2026. with our standard returns fees and policies. For more information on our return policy, please
- [Does Frye and Co. offer gift wrap?](https://support.thefryecompany.com/en-US/does-frye-and-co-offer-gift-wrap-2893408.md): Unfortunately, we do not offer gift wrap at this time. All Frye and Co. shoes are shipped in a Frye and Co. branded shoebox.
- [Can I expedite an order I’ve already placed?](https://support.thefryecompany.com/en-US/can-i-expedite-an-order-i%E2%80%99ve-already-placed-2893411.md): If your order has not yet been processed by our warehouse, it may be possible to change your shipping method. Please contact our customer service team via chat or via email at support@thefryecompany.com for assistance. Please note that the customer i
- [Can Frye and Co. guarantee my package will arrive by Christmas?](https://support.thefryecompany.com/en-US/can-frye-and-co-guarantee-my-package-will-arrive-by-christmas-2893422.md): We will try our best to make sure your order is delivered on time, but we cannot guarantee a specific delivery date. We recommend ordering sooner than later and refer to our shipping cutoff dates.
- [What if the shipping cutoff date has passed?](https://support.thefryecompany.com/en-US/what-if-the-shipping-cutoff-date-has-passed-2893426.md): You can still place orders with Frye and Co., but the order may arrive late. As an alternative, Frye and Co. e-gift cards are available for purchase in amounts from $10 to $1000.