Account

FRYE EXCHANGE

Women

Sale

FRYE 

Currently, the 10% discount and free shipping benefits are offered online only through <span style="color: rgb(23, 43, 77); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.08px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-testid="inline-card-resolved-view" href="http://juicycouture.com/" style="color: var(--ds-link, #0052CC); text-decoration: none; line-height: 22px; padding: 2px 0px; display: inline; -webkit-box-decoration-break: clone; border-radius: var(--ds-border-radius-100,4px); background-color: var(--ds-surface-raised,white); user-select: text; border: 1px solid var(--ds-border,#DFE1E6); transition: all 0.1s ease-in-out 0s;" tabindex="0"><img data-fr-image-pasted="true" src="https://juicycouture.com/cdn/shop/files/favicon_32x32.png?v=1622555595" data-testid="inline-card-icon-and-title-image" style="padding: 0px; border: 0px; height: 14px; width: 14px; border-radius: 2px; user-select: none; top: 11px; left: 7px; transform: translate(-50%, -50%);" class="fr-fil fr-dib">Juicy Couture&#xAE; Official Site | New Year, New Glam</a><span style="color: rgb(23, 43, 77); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.08px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;&#xA0;and&#xA0;<span style="color: rgb(23, 43, 77); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.08px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-testid="inline-card-resolved-view" href="http://fredericks.com/" style="color: var(--ds-link, #0052CC); text-decoration: none; line-height: 22px; padding: 2px 0px; display: inline; -webkit-box-decoration-break: clone; border-radius: var(--ds-border-radius-100,4px); background-color: var(--ds-surface-raised,white); user-select: text; border: 1px solid var(--ds-border,#DFE1E6); transition: all 0.1s ease-in-out 0s;" tabindex="0"><img data-fr-image-pasted="true" src="https://www.fredericks.com/cdn/shop/files/favicon-32x32_2_32x32.png?v=1696519102" data-testid="inline-card-icon-and-title-image" style="padding: 0px; border: 0px; height: 14px; width: 14px; border-radius: 2px; user-select: none; top: 11px; left: 7px; transform: translate(-50%, -50%);" class="fr-fil fr-dib">Frederick&apos;s of Hollywood&#xAE;: Sexy Lingerie, Bras, Panties &amp; More</a><span style="color: rgb(23, 43, 77); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.08px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;. Authentic Membership is growing every day, and store capability is in our roadmap.

Currently, the 10% discount and free shipping benefits are offered online only through Juicy Couture® Official Site | New Year, New Glam  and Frederick's of Hollywood®: Sexy Lingerie, Bras, Panties & More . Authentic Membership is growing every day,

Can I redeem my Authentic Membership benefits in store?

AUTHENTIC MEMBERSHIP

WHAT IS YOUR SHIPPING POLICY?

HOW DO I TRACK MY ORDER?

HOW DO I START A RETURN OR EXCHANGE?

WHAT IS YOUR RETURN POLICY?

WHAT IS YOUR REFUND POLICY?

CAN I CHANGE OR CANCEL MY ORDER?

WHAT ARE YOUR CREDIT/DEBIT CARD POLICIES?

WHAT IS THE COLORADO DELIVERY FEE?

DO YOU HAVE FIT AND SIZING RECOMMENDATIONS?

MILITARY DISCOUNT

STUDENT DISCOUNT

COUNTERFEIT WEBSITES

A MESSAGE REGARDING OUR RETAIL STORES

Gift More, Save More: Gift Card Promotion

GENERAL FAQS

WHAT IS INSTALLMENTS WITH AFTERPAY?

HOW DO I USE INSTALLMENTS WITH AFTERPAY?

WHERE CAN I USE INSTALLMENTS WITH AFTERPAY?

CAN I USE INSTALLMENTS WITH AFTERPAY IF I'M AN INTERNATIONAL CUSTOMER?

HOW DOES THE PAYMENT SCHEDULE WORK?

WHERE CAN I FIND COMMON QUESTIONS ABOUT PAYMENTS?

WHEN WILL MY ITEMS BE DELIVERED IF I USE INSTALLMENTS WITH AFTERPAY?

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?

ARE THERE PRODUCTS THAT ARE NOT ELIGIBLE FOR PURCHASE USING INSTALLMENTS WITH AFTERPAY?

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED USING INSTALLMENTS WITH AFTERPAY?

WHAT HAPPENS IF I DON'T PAY MY AFTERPAY INSTALLMENTS ON TIME?

WHAT HAPPENS IF I HAVE A PARTIAL REFUND, AND HOW DOES THAT AFFECT MY PAYMENTS?

DOES AFTERPAY CHARGE INTEREST?

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?

AFTERPAY US FAQ

How do I sell my pre-loved item?

Why don’t I see a Sell Used Button?

What can I sell?

Why can’t I sell items prior to 2016?

How are pre-loved items priced?

How do I supply product photos?

How do I know when my item sells?

How do I pack my items?

How is shipping handled?

I can’t ship my item immediately, what should I do?

How and when do I get paid?

SELLING

What is The Frye Exchange?

What can I find in The Frye Exchange?

How am I guaranteed all product is authorized?

How do I pay for a pre-loved item?

How long does shipping take?

What if my item does not arrive?

Can I return my pre-loved purchase?

How do I know my size?

Does Frye offer an extended returns policy for the holiday season?

When should I place my order to get my gift by Christmas?

Does Frye offer expedited shipping options?

Does Frye offer gift wrap?

Can I expedite an order I’ve already placed?

What if the shipping cutoff date has passed?

BUYING

THE FRYE EXCHANGE FAQ

Why am I not able to file a claim?

What is the coverage limit of AfterShip Protection?

What is covered under the AfterShip Protection fee?

Is there any deadline to file a claim?

Will the protection fee be credited back to my account if I initiate a refund?

What are the AfterShip Protection policies?

What commodities are eligible for coverage under AfterShip Protection?

What should I do if I have questions about the claim result?

Does AfterShip Protection insure orders based on the shoppers' countries?

Will AfterShip Protection insure orders containing multiple items?

PACKAGE PROTECTION FAQS

How do I qualify for an Authentic Membership free trial?

What is the Authentic Membership cancellation policy?

When will I be billed for Authentic Membership?

How can I update my Authentic Membership payment information?

How can I pay for my Authentic Membership?

Which brands currently offer Authentic Membership benefits?

How do I redeem my Authentic Membership benefits on participating brand sites?

Can Frye guarantee my package will arrive by Christmas?

Can I redeem my Authentic Membership benefits in store?Updated a year ago